We’re here ready to work closely with you to design and build customized fiber optics communications infrastructure solutions that meet your unique connectivity needs. Setting out and understanding your unique priorities, challenges, needs, and business goals is the fundamental pathway for any project we tackle. Our goal is to establish an effective, motivated, and collaborative process to deliver best-in-class service. We’ll be your reliable long-term partner, working closely with you to define and design the best solution for your needs.
Our customized project delivery process is the method in which we assess your unique needs and collaboratively implement and realize your projects — from planning to implementation and beyond. With an individualized approach, we’ll show you how our fiber optics infrastructure solutions will serve you today and prepare you for the future. As you continue to grow and pursue new possibilities, you can count on us to help you stay connected.
Christopher Lodge, COO & Interim CEO of United Fiber & Data
“The successful outcome of any of our projects is often determined at the start. We always strive to offer best-in-class service, starting with a one of a kind, efficient, and well-designed project and process documentation. If every member of our team understands the unique needs of our customers and what they are trying to achieve, it contributes to the vision being realized.”
We offer a customer and user friendly, and efficient process workflow. We'll set up a customer portal and provide you with all necessary and supporting documentation, and training videos. The time required to implement and get you up and running is reduced greatly by our workflows, because they are intentionally crafted to minimize set-up time.
We'll work closely with you to develop a clear strategy upfront for how we’ll meet all your needs within well-defined parameters. We will then discuss a delivery timeline and create a project plan including the terms of scope, timing, cost, and execution.
We’ll review the initial network designs, conduct an on-site walkthrough, where appropriate, and we will submit any necessary permits to local regulatory bodies.
Once network designs are finalized and approved, and all permits, if necessary and required, are in hand, we move to the implementation phase. The implementation phase includes the build, construction management, quality control, and asset integration.
After connectivity is established and verified, systems are all updated, and services are turned over to you, we will provide you with any necessary and further documentation. This includes documents for ongoing operations, monitoring, and maintenance, as well as support information and escalation protocols.
We offer 24/7 monitoring and support. Once your network is up and running, we monitor the infrastructure through our Network Operation Center(NOC). Should a problem arise, our team of specialists will do everything to resolve the issue as quickly as possible.
Who we are and what we stand for - UNITED FIBER & DATA - INGENUITY IN INFRASTRUCTURE
Our high-capacity fiber optic solutions provide flexibility and seamless connectivity
How our expertise brings possibility and opportunities for your business - UNITED FIBER & DATA